CAREINGTON 500 Series, America's Best Dental Plan

Privacy Rights, Protection Guarantee, Spyware Philosophy

Updated on: (4/25/2007)

If you have questions or concerns regarding this statement, you should first contact Customer Support by email.

We promise to protect your privacy as if it were our own. We use the information you provide to us for the following purposes only: to fulfill your purchase and provide information to the CAREINGTON processing department, to reply to your questions, and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. If you have bought from one of our affiliates they will be provided just basic information as to communicate a sale was consummated.

Our Secure Ordering.
We use Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, address, e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than us to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left corner of your browser (or top right next to the address bar for Microsoft Internet Explorer 7). If you see an unbroken key or a closed lock (depending upon your browser) , the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls do not permit communication through a secure server like the ones we use. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 1-866-786-8363. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We want you to feel completely comfortable. If you have more questions about our security systems, or feel more comfortable ordering by phone, please call 1-866-786-8363 and we will be happy to help you.

Credit Card Fraud Protection.
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. We will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our website.

Optional Phone Ordering.
If you are still skeptical about purchasing your program online, you may place your order over the phone at 1-800-372-7615 or via fax at 1-817-377-8826 during customer service hours: Monday through Thursday from 8am-5:30pm Central Time; Friday from 9am-3:00pm Central Time. PLEASE BE SURE TO NOTE WHICH WEBSITE YOU ARE ORDERING FROM.

Our Web site uses cookies to store information between users' visits to our site and for the duration of the visit, also known as a session. Cookies are a mechanism to remember information about a visitor when he or she navigates from one Web page to another. Our Web site uses cookies to hold users' unique session identifiers, allowing our Web server to serve correct information back to the user. Our Web site cookies do not hold any personal identifiable information.

Our Position On Spyware
We do not use tracking technologies - nor do we send your browsing habits to third party companies. We are speaking out against spyware and similar products because we believe that most users do not benefit by having them installed. This is consistent with the basic tenets that drive both our business philosophy and the advice that we give to our clients.

We also believe:

Spyware should be removed from everyone's PC.
We believe every PC to run reliably and optimally. Our own experiences with spyware applications show that they can reduce system reliability. Their background activity and resource usage can impair system performance. The ads they pop up can be extremely distracting.

Users have the right to control their own PCs.
Software must clearly and openly disclose its actions. Any product or service that takes control of a PC away from the user without their explicit knowledge and permission is contrary to the user's best interest. Users should be able to install spyware if they are aware the product is installing and are clearly informed of its license terms. Whether someone runs spyware or other browser add-ins is not a decision that should be dictated by other web sites.

Recommend product to a friend.
The information collected (friend's name and email address) is used to send a one time only email to the friend letting them know about the CAREINGTON plan referred that the user recommends.

If you buy our product online, our secure order form requests contact, billing, and financial information (such as your credit card number for purchase). Contact information from the order form (email address, name, and phone number) is used to mail you our fulfillment packet including new ID card. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your purchase or should we need to notify you of the status of your membership. The credit card information we collect is used to bill you for the plan you purchase ONLY.

We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties.

Contacting the Web Site.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Toll Free:    1-800-372-7615
Local:           817-377-2200
Fax:          1-817-377-2200

To email: Customer Support

Terms and Conditions

Agents and Affiliates | Provider Nomination